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Case Study August 5, 2022

AIG Insurance: Successful Digital Launch Campaign in Singapore

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AIG, a global leader in insurance, embarked on a strategic journey to launch its presence in Singapore. This marked the inception of an endeavor to introduce insurance products catering to individuals, families, and senior citizens. With a focus on understanding the market dynamics and crafting effective communication strategies, AIG sought Metanoia Marketing’s expertise for a seamless digital launch campaign.

Background: 

AIG Insurance, renowned for its global stature, was venturing into Singapore with an array of insurance offerings tailored to diverse age groups. This maiden launch required a comprehensive strategy to determine the ideal product range and communication approach to resonate with the local audience.

Objective:

1. Create an interactive website and campaign targeting individuals aged 21 to 65.
2. Design a user-friendly website that is compelling enough to drive sign-ups.
3. Present clear and relevant product information based on users’ age and needs.

Solution: 

The central goal was to simplify the user journey while maximizing conversions. The website was conceived to guide users through a hassle-free registration process with minimal distractions. Its design prioritized simplicity, easy navigation, and swift access to information. The addition of a search feature facilitated insights into users’ preferred insurance products.

Content A/B testing was a crucial strategy to gauge user preferences. Two variants of the website were presented to users, allowing AIG to refine the design and content based on real-time feedback. Furthermore, the campaign execution encompassed tailored Google and Facebook initiatives, targeting distinct age groups effectively.

Results: 

The campaign yielded remarkable results:

1. AIG garnered an impressive 30,000 leads within a span of three months.
2. The website’s simplified design and persuasive content facilitated a substantial increase in sign-ups.
3. The A/B testing insights provided valuable data for optimizing the user experience and engagement.

Conclusion:

The campaign not only achieved lead generation goals but also established a strong foundation for AIG’s presence in the market.

Ready to launch your brand into the digital sphere with a strategic edge? Unleash the transformative potential of Metanoia Marketing. 

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